What to Do If a Company Will Not Honor a Written Warranty
How to organize a warranty claim, document the defect, escalate a refusal and preserve evidence when a seller or manufacturer will not provide promised coverage.
Buying Refurbished Electronics: A Consumer Checklist Before You Pay
How to evaluate condition, warranty, returns, seller reputation and total cost when buying a refurbished phone, laptop or other electronic device.
How to Cancel a Subscription and Prove You Cancelled It
A practical record-keeping process for cancelling free trials, auto-renewals and recurring subscriptions and dealing with charges that continue.